As the deadline looms for the UK’s Public Switched Telephone Network (PSTN) switch-off, the pressure to upgrade emergency lift communication systems is soon set to reach dizzying heights. With just 16 months to get ready, the race to transition from analogue to digital is more urgent than some building managers might think – and when the time to change finally arrives, lift operators must ensure they have sufficient capacity to upgrade rapidly and at volume.

Capacity aside, this change is not without its challenges. In fact, the stakes are high, with non-compliance potentially stranding passengers and cutting them off from emergency assistance – a faux pas that could see companies fall into severe legal repercussions.

This can be easily avoided, however, through attention to detail and dedication to making the right decisions. By understanding the three major obstacles faced, lift operators can learn to navigate transitions successfully, leaving them floors above their competitors as they’re raising the bar.