Something that comes up frequently in modern buildings is the requirement for special services to be provided by the lifts. The inclusion of standard features such as fire recall, emergency power operation and evacuation control (as defined by BS EN 81-76) is a given.

However, many buildings may have additional service requirements, generally called for by the client or tenant. These services fall outside of those covered by codes or standards and are generally coordinated by VT specialists and the wider M&E design team. Special requirements can include features such as VIP service, Imminent Catastrophic Event (ICE) evacuation service, conference service or a facility to secure the main lobby.